Great Refrigerator!
PhilTerry85
5/5/2022
We chose this refrigerator mostly for the appearance and that it was one of the only available options that matched our other appliances. I had some concern with space with a counter depth but no issues so far. The layout really maximizes the space it has and makes it easy to arrange things. The flex drawer is great too!
Originally posted on frigidaire.com
Yes, I recommend this product
Regret Buying - loud buzzing, terrible ice production
Kelkon22
5/4/2022
Beautiful looking and I love the layout. Beyond that forget it. I™™ve had it for a year now. Has always been terrible with making ice in bottom freezer portion. I get 12 small cubes over a 48 hr period. Complete waste of space to have it. The top ice maker was ok but recently has completely slowed down. And the fridge is SO loud. It makes this loud, nearly constant buzzing noise that I can™™t stop. I™™m so ready to get rid of this thing but it wasn™™t cheap.
Originally posted on frigidaire.com
No, I do not recommend this product
Love the new Refrigerator
Sknydragon
5/4/2022
Replaced an LG with a new Frigidaire and it is the best purchase I've made this year. It was an easy installation, and the ice maker is fantastic. Will recommend Frigidaire to anyone looking to purchase and new or replacement refrigerator.
Originally posted on frigidaire.com
Yes, I recommend this product
New Fridge
Peggy1234
4/29/2022
Love my new fridge. I especially love the option of freezer or fridge for the middle drawer. Ice works great!
Originally posted on frigidaire.com
Yes, I recommend this product
4/29/2022
Originally posted on frigidaire.com
Yes, I recommend this product
LOVE this refrigerator!
Judydoll
4/27/2022
My very favorite part is the flex drawer that can be set to either a freezer, or Dairy, beverages™¦
Originally posted on frigidaire.com
Yes, I recommend this product
Exceptional
Libertyskye
4/25/2022
Best frig purchase experience
Originally posted on frigidaire.com
Yes, I recommend this product
4/23/2022
Originally posted on frigidaire.com
Yes, I recommend this product
Doors are not flat!
Mycleo
4/20/2022
Very disappointed with the look of the doors! We bought this refrigerator at Brandsmart Deerfield Beach, Fl, and at the showroom the doors looked fine and flat, but for some reason, here at home one of the doors where the ice maker is, looks super weavy , like distorted.
Originally posted on frigidaire.com
No, I do not recommend this product
Counter-Depth 4-Door French Door Refrigerator
Dankel
4/20/2022
One word! Awesome!!
Originally posted on frigidaire.com
Yes, I recommend this product
New Frigerator
Darrell606
4/19/2022
We just purchased the Frigidaire 4 Door Refrigerator and love it! We had already replaced the stove and microwave so getting the matching refrigerator make all the difference.Love the look and quality of these items
Originally posted on frigidaire.com
Yes, I recommend this product
Darrell606
4/18/2022
We love our new Frigidaire refrigerator. I had Frigidaire in my old house and loved the quality and well designed product! We had already bought the Pro Series stove and microwave so when out Kitchen Aid frig went out (only 4 years old) there was no question on what we needed
Originally posted on frigidaire.com
Yes, I recommend this product
Poor Experience and Product Support
JSmith22
4/18/2022
We purchased this product because of the brand and quality of the features. The unit had a dented door and loud grinding noise. After calling customer support many times they approved a replacement door. The replacement door also had a dent and we are now waiting again. We were told the grinding noise was ™normal™. The noise is so loud our kids and pets get scared. We are trying to send the unit back and it™™s not a great process or experience. I recorded the noise as well for proof and I was told they can™™t help me. Not great.
Originally posted on frigidaire.com
No, I do not recommend this product
Great addition to my newly remodel kitchen
Noba 19
4/18/2022
Good looking counter depth refrigerator, plenty of room and great features. Only problem is the bottom drawer is a little noise when opening and closing.
Originally posted on frigidaire.com
Yes, I recommend this product
Overall Okay
JeepCPA
4/16/2022
Really like the look. First counter depth machine we™™ve owned and have to get used to the less space. There™™s more condensation inside than expected. Hoping that doesn™™t lead to future issues. The shelf adjustment and levels are fairly limited.
Originally posted on frigidaire.com
No, I do not recommend this product
4/15/2022
Originally posted on frigidaire.com
Yes, I recommend this product
Awsome Fridge
1drl
4/13/2022
Cool lock both top doors can be opened separately
Originally posted on frigidaire.com
Yes, I recommend this product
Jerdon
4/11/2022
Love this appliance, fits in our kitchen and the finger print free finish is nice.
Originally posted on frigidaire.com
Yes, I recommend this product
Great
La0613
4/11/2022
Lots of room. All around great refrigerator
Originally posted on frigidaire.com
Yes, I recommend this product
Great refrigerator
Josephf955
4/5/2022
This is a wonderful refrigerator. The design works perfectly and the custom-flex drawer is a real added bonus.
Originally posted on frigidaire.com
Yes, I recommend this product
Ice maker -Seal & CE errors
GIGI0807
4/1/2022
We have had the repair people out 6 times in the last 4 months- first the freezer door literally froze shut- (it was due to the flex tray ice maker would not completely empty and it would add water and it would spray onto the metal railing since it already had ice on the tray but would not empty, New ice maker installed and then I started getting Frost and ice built up on the door and all over the Ice tray. So a new seal was put on it was ok for a week the here comes the frost again by the time they come back out the ice maker was doing the same thing spraying water all over the rails this time I caught it and turned off the ice maker. Another ice maker installed the technician said there is definitely something wrong with the way the ice maker is made because Frigidaire is having them mail the faulty Ice makers back. A new seal put on as well. A week later the frost is back and you can see where the seal is not sealing in the middle of the drawer. So the technician finally said he is instructing the warranty people for a FRIGIDAIRE person to come out the same day I got the message for new filters all though they were installed a week ago and yes I reset the button. The next day we are getting a CE error. We unplugged it thinking it would reset it well it did got about 2 hours. Now it is continually beeping with an error you clear the errors and about 2-3 hrs later it is back on .. Filter replaced and High Temp Detected. Finally I got a call from the new technician and he will be out here Monday. We will see what he will do. At this point t I am ready for my old refrigerator back at least you could LOCK the front water dispenser and you can NOT on this one. I called Frigidaire when we first got it and they were clueless said it was a brand new one and she did not have all the specs on it & I should refer to the owner manual.
Originally posted on frigidaire.com
No, I do not recommend this product
Cheap plastic parts break easily
Kathy333
3/26/2022
When I first got this fridge I loved it I love the layout and yes it is a bit noisy but i can live w that. I never heard any noise at all with my old KitchenAid even after 12 years. That however is not the big problem, the big problem is that although I™™ve had this unit for less than a year the plastic bin came flying off the door one day as I open the door contents all over my kitchen. I thought maybe the bin had cracked and broke but no it is actually broken on the door which is a huge issue. I have tried to contact customer service they are useless. Hopefully this review will get some attention from customer service to help me out. This unit is way way too expensive to be breaking apart like that in less than a year. I had very light items on that in that bin. Unfortunately the materials being used are clearly not of great quality. It is beyond me how refrigerator close to $4000 can have such cheap material in it .
Originally posted on frigidaire.com
No, I do not recommend this product
Steve4114
1/31/2022
Got refrigerator in March 2021was excited about having two ice makers.. The lower ice maker has never worked properly and has been replaced 3 times along with both fill valves and control board. To date it still doesn't work. Want to call and complain but customer service is too busy to take my call. I want them to replace the refrigerator with a working model.
Originally posted on frigidaire.com
No, I do not recommend this product
Refrigerator was great when it worked
chrflk33
1/24/2022
Refrigerator was great, and then I had to deal with actual Frigidaire employees for a warranty claim. 5 months later, still no working refrigerator and still no clear or consistent answer from Frigidaire.
Originally posted on frigidaire.com
No, I do not recommend this product
Poor Design - sticks out way beyond advertised.
StructEngr
1/15/2022
Pictures show it sleek and tight to the cabinets, but the doors won™™t open without hitting the cabinet doors - a terrible design flaw. Should not be advertised as counter depth. It™™s got a 1.5™ wide strip of the dark sides visible in order for the doors to open. Would not have purchased without possibly deceptive photos used in Frigidaire™™s marketing.
Originally posted on frigidaire.com
No, I do not recommend this product
Love love love it!!!
Thegreatfind
11/1/2021
I have had this for a year and absolutely love it. The drawer that can be used for more refrigerator space is a LIFE SAVER!
Originally posted on frigidaire.com
Yes, I recommend this product
Hmmmm!
gcca
9/21/2021
Once I changed out the water filter for the first time, ice stopped dropping down to the freezer DRAWER. Although ice is still getting dispensed from the frig door. I can't find any information why this is happening. Customer service wasn't friendly in the past when I called with a simple issue, so I've been trying to troubleshoot for myself.
Originally posted on frigidaire.com
No, I do not recommend this product
Nice looking design, but not built to last
Unsatisfied Customer
8/5/2021
I wanted to love this refrigerator, but it doesn't feel like it's built to last. It's not as durable as refrigerators we've owned in the past. It's by no means "professional" grade as the name of the series would lead you to believe. The water dispenser scratches soooooo easily with gentle use. We've decided to not use that feature anymore as we don't want it to get worse. We haven't even had the fridge 2 MONTHS. It should stay looking nice for longer than a couple months. I also wish there was a lock feature on the water/ice machine to prevent kids from using it. Our last fridge had that and it was very helpful. The small drawers at the bottom of the fridge don't slide easily and create crevices that are impossible to clean. Overall the fridge is average. I wouldn't recommend it to friends or family.
Originally posted on frigidaire.com
No, I do not recommend this product
Very Disappointed!
Antjenn
5/26/2021
Received 3 days ago after waiting 7 months only to find out it would not fit into our original fridge space where another counter depth refrigerator came out of. My husband had to widen the door way and removing some flooring! A complete mess!! This is NOT a counter depth fridge. After all the modifications done in our kitchen it still sticks out! Customers should be warned that the doors are chunky therefore may hit your wall or cabinets! Double check your space before you buy don™™t make the mistake we made. I give it a year if last that long!
Originally posted on frigidaire.com
No, I do not recommend this product
Keeps Food Fresher Longer
Dlreis
5/12/2021
I have had my refrigerator for about a month and I immediately noticed my salad greens were staying fresher, longer and crisper. In my old refrigerator, we always had to double check if the doors were closed tightly. This refrigerator you can feel the magnetic pull on the doors when you close them. The refrigerator is designed such that it is easy to organize your food. I love the middle drawer!! I love this refrigerator, best one I have ever had!!
Originally posted on frigidaire.com
Yes, I recommend this product
Compelling in both visuals and features
GoHeels21
5/7/2021
This fridge provides well thought out design, offering compelling form and function. Form-wise, it has a beautiful stainless steel finish that adds to any kitchen, and I love how the counter-depth aspect enables it to complement the kitchen by fitting flush with other components while also adding an eye-catching presence. This beautiful design pairs with intuitive, valuable features in multiple places on this fridge, one of which being the fridge door water/ice dispenser. It has an appealing glossy black finish, and only consists of three buttons, water, crushed ice, or cubed ice. This is so intuitive as it™™s exactly what someone is looking for when they use a water/ice dispenser, and is not needlessly complicated by a control panel that can confuse visitors as they look for the water or ice buttons. Instead, these controls are elegantly placed on the inside of the fridge door, in a sleek yet readable display enabling quick selection of customizable features that is out of the way from normal use. This arrangement of the water/ice dispenser and the control panel ultimately speaks to the thoughtful consideration of what a user would want in a fridge, a consideration that pays off in many other ways.Several of these ways are evident inside the fridge. First, I really appreciate how customizable the fridge™™s storage options are. The door shelves are modular, enabling quick adjustments to fit different-sized items, and one of these shelves itself extends and retracts, offering storage to fill the whole shelf or just a portion of it. These are a great option for effective, clean organization of an area that can quickly become cluttered.Another nice touch that adds to the customizable nature of the product are the adjustable top shelves in the main food section. These shelves retract or flip up (shown in the attached pictures) to allow for additional storage of taller items. I said ™no way™ when I saw this, as it is so helpful for stacking things such as tupperware after me or my roommates meal prep for the week. That this and other customizable features are so intuitive and simple to use makes them even better.I also love the flex-space fridge/freezer drawer and how it can also be tailored to different temperature and storage needs. A great example would be when hosting a party, as it™™s nice to be able to have all the drinks in one spot, chilled to the right temperature, but also held tightly by the adjustable dividers that prevent items from rolling and separate items. Then, once the party is over, perhaps this space is used as a freezer when stocking up on frozen items. It can suit many needs, and that is very appealing, taking the stress out of having to constantly reshuffle items.Lastly, the larger freezer drawer affords a generous amount of space, including with the option of being able to turn off the freezer ice maker and use that drawer for extra space. A great, thoughtful feature.All in all, it is clear to me that the product designers thoroughly considered what users might want and not only delivered these customizable features in an intuitive package, but also one that is elegant and visually appealing internally and externally. Overall, it is an excellent purchase that provides sophisticated usability to any cook™™s kitchen.
Originally posted on frigidaire.com
Yes, I recommend this product
Freezer door doesn™™t seal correct plus other issues
Samiam2
4/30/2021
I bought this about a year ago, (Frigidaire Professional Series) took 3 months to receive it. The main problem is the freezer door doesn™™t seal correctly. There is frost on everything. The water dispenser now leaks. Ice make didn™™t work correctly. It makes a lot of loud strange noises also. Containers at the back of the fridge have frozen off and on. Had service come out, they couldn™™t figure out any thing. So they were guessing on what to do and what parts to replace. I refused to have a brand new fridge taken apart and have a water pump put in, freezer door seal, some other part they mentioned. My salesman contacted Frigidaire and they agreed to send me a new one. Got thee as t in about 2 weeks snd guess what started having the same darn problems! As much as I love everything else about this fridge- I™™m ready to Chuck it!
Originally posted on frigidaire.com
No, I do not recommend this product
Not actual stainless steel
AndrewC2021
4/15/2021
We bought this fridge running it was actual stainless steel. After having fire a few days and have a couple magnets on the fridge we noticed scratches. The handle is real stainless and didn't scratch, our range hood is stainless and didn't scratch either. but rub a child's number magnet across the fridge and you'll get a scratch. I'm suspecting a painted finish. This is total BS considering we paid over $3000 for this fridge. After closer indispection you can see scratches and rub marks on the edges of the doors, probably from packaging. So my suggestion, if your looking fur a stainless steel fridge, bring a magnet with you to see if it scratches it, since most people put magnets on there fridge.
Originally posted on frigidaire.com
No, I do not recommend this product
Expensive for poor quality
Jessi22
4/15/2021
Way too expensive for something that feels "cheap" - drawers get stuck and don't glide smoothly and it hums very loudly. Would not recommend
Originally posted on frigidaire.com
No, I do not recommend this product
Great Looks! But...Don't be Fooled!
CviewQB
4/13/2021
Bought this for its great professional styling, 4-door functionality and "counter depth". Though it fits into the designated area...if you want the doors to open all the way, forget it! Due to the design of the door hinges, the unit sticks-out 6 inches beyond the counters. Do not purchase if it goes next to a wall. The doors won't open! Also, it is very quiet when running in general. But, when the compressor clicks-on it sounds like an Airbus300 trying to gain altitude to 30,000 feet! It is VERY loud. Do not try to have a relaxing conversation during a meal!
Originally posted on frigidaire.com
No, I do not recommend this product
Not Happy
bcg7
4/11/2021
Other than the three service calls in less than a (first) year that never resolved the problem of the unit leaking water I like some features. It is a shame as it really would have fit the bill.
Originally posted on frigidaire.com
No, I do not recommend this product
Loud and Poorly Designed
GeorgefromChatt
2/18/2021
This refrigerator has 2 major design flaws. The doors are very boxy, open very wide, and bind on the walls of my home, in spite of this fridge fitting the perfectly in the space provided. There is also an internal component that runs at over 70 decibals (can be heard in every room of my 2600 sf home). I called Frigidaire and was promised a service tech would be out the next day to investigate issues. That was the last action. No serviceman ever showed. I waited around all day. Aside from looking nice, I pretty much hate this fridge.
Originally posted on frigidaire.com
No, I do not recommend this product
A very loud annoying refrigerator
unhappy customer 111
1/29/2021
We bought the top of the line model PRMC2285AF, MSRP $3,749 and it is by far and away the very worst refrigerator we have ever owned. It makes unbearably loud noises that are completely unacceptable for a top of the line model. We bought the extended 4 year warranty and have had service (absolutely worthless) out to fix it to no avail. I WANT MY MONEY BACK!
Originally posted on frigidaire.com
No, I do not recommend this product
Stopped working after 2 months
V200
1/2/2021
Terrible experience! We got this fridge in Aug 2020 and it stopped working after 2 months. Electrolux sent us different technicians 3 times for the last 3 months and they replaced all parts they could but this fridge still is out of order.
Originally posted on frigidaire.com
No, I do not recommend this product
Problem with water filter / Ice Maker.
MOR1
12/1/2020
I bought this 2 months ago and I have a problem with the water filter/ ice maker. It™™s gone through 3 water filters already with the last one lasting just a week. I would happily return this of o could.
Originally posted on frigidaire.com
No, I do not recommend this product
Love it but.....
kleps22
11/26/2020
We just received our new fridge and I love it but.... We are having a hard time figuring out how to turn on the freezer ice maker. The ice maker on the door is not keeping up with our family. We run out of ice before the day runs out. Also, we are having a hard time with the top rolling shelf coming off the track in the freezer. Kind of hard to slide back and forth without in coming off the track. Other than that I love my fridge so much.
Originally posted on frigidaire.com
Yes, I recommend this product
Not counter depth and loud grinding noise. No customer service
ABFF
11/21/2020
DO NOT BUY THIS FRIDGE. door hinge mechanism makes the doors swing back and hits everything. There is an incredibly loud grinding noise periodically. Extremely disappointed immediately upon putting the fridge in place. Could not reach anybody to talk to on the phone.
Originally posted on frigidaire.com
No, I do not recommend this product
Is there an alternative hinge? If not, this is NOT a true Counter Depth unit
LHW and DMR
10/16/2020
We really want to love this refrigerator but are having a major issue regarding the space needed to open the doors. We specifically limited out search to Counter Depth units, but as CeeJayCee points out in his/her 1-star review ™It cannot be installed counter depth because the doors are so bulky that they hit the counter and the wall on either side of the enclosure-- which is maddening-- so I sacrificed space for counter-depth but now this protrudes into the kitchen so I can open the doors.™We are having the same problem. In fact, unless ours was improperly assembled or there is an alternative hinge, it makes the review by Ashlee Bee (titled ™Super Sleek Design!™) HIGHLY SUSPECT™¦.since the first picture in that review shows the refrigerator pushed flat with the counter and the second picture shows the open doors, but the doors on ours will not open when pushed flush since they hinges require at least 4.5 inches of additional clearance on each side. Even if the unit is pulled out to give room for the doors to open, without some type of adjustable stopper, the side of the door will hit the side of the cabinet/wall. Unless there is an alternative hinge, with a euro-style clamshell which allows it to pivot out when opening, then we will return it. Too bad since we love the features.
Originally posted on frigidaire.com
No, I do not recommend this product
Amazing!!!
Kathy 19
10/9/2020
This is an amazing fridge!! It is beautiful! The way you can organize your food is beyond words! They thought of everything! You will feel the quality as soon as you open the doors! Frigidaire thank you for such an amazing product!
Originally posted on frigidaire.com
Yes, I recommend this product
LOVE this Fridge
ghima
10/6/2020
Can't say enough good things about this fridge. The best fridge that looks so good, feels solid and SO functional with modular shelves, accommodates hi bottles and best feature is the middle drawer that can double as a freezer if you need extra freezer space. Worth the money. You won't regret this purchase.
Originally posted on frigidaire.com
Yes, I recommend this product
So FRUSTRATED, NOISEY, Slow to make Ice, and holds so little
CeeJayCee
9/30/2020
This was delivered to my home on Sunday afternoon. I painstakingly reviewed refrigerators and this one had the features I was seeking. But I had to make a trade-off counter depth with the middle drawer or non-counter depth with no middle drawer. The interior design is quite nice and well finished to look like it's a built in. It's too short in my space-- at 73"-- It cannot be installed counter depth because the doors are so bulky that they hit the counter and the wall on either side of the enclosure-- which is maddening-- so I sacrificed space for counter-depth but now this protrudes into the kitchen so I can open the doors. If something falls behind the freezer drawer good luck in retrieving it without major extraction of anything and everything in the freezer all the while being beeped at for having the drawer open too long. The doors to close properly until precisely leveled and even then you have to tilt the unit significantly higher in the front for them to close properly in the first place-- this makes the unit looks strange. The ice maker on the counter depth produces sort of cube ice-- both upstairs and downstairs rather than crescent shaped ice. While I prefer this it is slow to produce adequate amounts of ice-- it's been installed for 3 days and thus far has produced negligible amount of ice--after it's 24 hour acclimation period in either ice dispenser. The door bins are flimsy-- and I fear for their life-- anytime I place anything in them-- the expandable one looks like it will collapse at any moment.The Deli trays with sliding glass are too shallow to get anything in there and then if you do getting to it is nearly impossible because the doors don't slide properly.And then there's the noise-- counter depth and energy star compliant units are apparently noisier and run literally for hours. The noise that the fans make is deafening and frustrating to listen too-- in an open floor plan the noise the fans and the compressor combined is ridiculous-- I have a prior product that NEVER made that much noise. While it is more efficient to have the compressor run continuously it's frustrating to listen to the amount of noise that can be heard on every floor from this machine. The first time the ice dropped I thought the ceiling had fallen. The Oragami shelves are cute for a minute-- they serve no purpose and while the shelves in the refrigerator are adjustable-- there's no right positioning for anything. Some door bins are an absolute joke with the location of them and the amount of space the upper Ice Maker takes up-- and the lower one you lose the top drawer to 1/2 of that one for the ice bin--which is NUTS. Overall-- it's pretty to look at and for someone who just needs to store wine and ice-- and some party food now and then this is a perfect selection. I'm a single guy and while I rarely cook at home this refrigerator doesn't suit my needs. While I like the look of it and love my Frigidaire dishwasher (professional) I may have to try another brand of refrigerator this one is an absolute nightmare and is not useful for much of anything.
Originally posted on frigidaire.com
No, I do not recommend this product
Maybe shouldn't have gotten such a new model
LeviB
8/8/2020
Been using fridge for about a 2 months, after waiting 2 months for it. It was great at first, but issues have started cropping up, and I'm now wondering if I made the wrong choice...Good things first - the flat doors are sleeker and one of the main reasons I chose it. The assymetrical door also doesn't bother me as much as it used to. The flexible shelves are nice, though I don't use them as much as I thought I would, it's nice to know they're there.The issues - First, water started dribbling randomly from the dispenser. Sometime after that, ice came out irregularly. Then it stopped altogether. I called Frigidaire service, which was pretty much a waste of time. I puttered around the fridge, and realized the ice in the bucket had melted partially at one point and then refroze together. Emptied the bucket and started over. That was about 2 weeks ago, and it's starting again. Also, not sure if it's related, but every so often it makes louder noise than annoying.Two days ago, one of the produce drawers broke just when I was pulling it out normally. The plastic part seems kind fo flimsy. I googled it, and it turns out it is a common problem with another Frigidaire model similar to this model that's been out longer. I suspect it is a defective bin design that they use for both styles.I'm going to need to call Frigidaire again, but I'm dreading it because I've tried to call 4 times, and each time it I've been on hold for a minimum of 40 minutes, and I give up (I don't work at home and try to squeeze in family errands when I can). The one time I got a hold of someone, they seemed completely unfamiliar with the unit and kept reading things back to me from the user manual that I already read, and then put me on hold again. I'm hoping the dispenser and noise is something fixable, and am a bit nervous that the drawer is a baked in problem....
Originally posted on frigidaire.com
No, I do not recommend this product
It Rocks!!!
Halltth00i
7/13/2020
I am really excited with my whole new frigidaire kitchen. It took a while to change all my appliances but now I seen that it was worth every dollar. This fridge and the oven are beautifull.
Originally posted on frigidaire.com
Yes, I recommend this product
Super Sleek Design!
Ashley Bee
7/9/2020
If you are looking to add some style to your kitchen this fridge is sleek & beautiful! The 4 doors are great for storage. The middle drawer is a great touch and is easy for my little kids to stash their snacks in. I really like how the door selves are easily adjustable making it easy to organize! Buy now!
Originally posted on frigidaire.com
Yes, I recommend this product
Yeeeeaaah
Gayle7789
5/29/2020
Woooww, I am so happy that I picked this model and not a 3 doors fridge. This middle drawer rocks and the wider right door was a great surprise. It is huge and gorgeaus!
Originally posted on frigidaire.com
Yes, I recommend this product
