Overall good unit
Ah768
12/3/2019
I purchased this unit in September and overall i am happy with the performance. I have experienced a leak problem in which the ice maker in the lower freezer is leaking into the drawer pan. I called and Whirlpool sent out a service tech who replaced the valves on the first visit and the icemaker on the second visit. Time will tell if this resolves the issue. Again, overall I am happy with thr unit.
Originally posted on Whirlpool.com
Yes, I recommend this product
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Love it, love all the features
LisaE1818
12/2/2019
All the features are great, no noise, the drawers are perfect, our salesperson was so knowledgable
Originally posted on Whirlpool.com
Yes, I recommend this product
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Poor Quality
CMMC
11/30/2019
At first when we purchased this product less than 3 years ago, it seemed to be working just fine. In the past two months we have had to have a service person come out because our evaporator assembly unit stopped working correctly. This is what controls the thermostat, defroster, and evaporator fan. A brand new one was put in and everything seemed to be working just fine for 2 months. We are back to square one with the same issue again. We are beginning to feel like this is a faulty product. I think we overpaid for this product. After looking at other brands with similar features that are out now, we can buy a brand new one for half the cost of this. It's already cost almost $500 to repair this once. This is the second faulty Whirlpool product we have bought over the past 10 years. I think I will move away from Whirlpool -- I have lost my confidence in this company.
Originally posted on Whirlpool.com
No, I do not recommend this product
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Flexible Configuration
AlinTampa
11/29/2019
Purchased in the last couple of weeks to replace Frigidaire Pro that had some design flaws and lot of service calls.
We wish this Whirlpool for the price would have an option to display the actual temperatures in the various compartments. Since you can set the temperature, it would seem easy to be able to display the actual temperature.
The stainless steel facade is nice but it really shows smudges from fingers and hands very easily.
Bottom ice maker has a huge capacity. Will be nice for guests.
Like all the various compartments and the flexible way you can use them - both shelves and drawers.
So far so good. With bad experiences in the past we opted for a 5 year extended warranty. Hopefully this unit will last.
Originally posted on Whirlpool.com
Yes, I recommend this product
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Meets all my expectations
Jk57
11/29/2019
We bought this 15 months ago and the original refrigerator broke beyond repair. Whirlpool customer service was amazing and they replaced the original unit. We ended up purchasing the 3 yr warranty with the new unit.
Originally posted on Whirlpool.com
Yes, I recommend this product
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Major disappointment
Jlfdo
11/26/2019
Do not buy this refrigerator. After 1 year this model breaks-trust the negative reviews on all sites both endorsed by Whirlpool and those on appliance websites. We have spent 9 months trying to get it fixed with an extended warranty. It will not cool and stays around 55. Hundreds of dollars of lost produce and food. It leaks water inside. With a family of 5 it has been awful. I finally found someone to explain that Whirlpool is putting out products that are labeled Energy Efficient rated but the model cannot support the proper functioning. If you look around the web it is a common problem with this model and many models. So much for trying to buy and support American made products. Also beware of reading warranty fine print. I will have to call to get it fixed, get someone from the warranty approved repair company, wait to see it's not fixed, then start the process again. It is not covered by the lemon law because of a major loop hole and the way they work the warranty.... Again, trust this review and do not buy.
Originally posted on Whirlpool.com
No, I do not recommend this product
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Problems since day one!
A Lopez
11/25/2019
Bought about a year ago - problems right out of the box! Missing part and the protective plastics was so hard to remove, still have some on the unit! Few months in - I hear a buzzing sound, happens daily, random times. I call a tech to come out (still under warranty), he runs his standard test and reports all comes back normal. So to date - the buzzing is driving me NUTS!!! Six months in the ice machine does not dispense - whirlpool advises I use a spoon to break down ice or dump out all ice and clear any ice clumps.. Fair - does the trick - BUT this happens WEEKLY!!!!!!!!!!!!! NOW - rust water is leaking from the door has has the ice. (see pics) Whirlpool tells me to call a tech at my expense!!! UGH!!!!!!!!!!!!!!!!!!!!! Sleek design - fridge keeps food cold and freezer keeps things frozen - but any old standard fridge can do this!!!!!
Originally posted on Whirlpool.com
No, I do not recommend this product
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Not Fingerprint Resistant
arizona3
11/23/2019
We bought this refrigerator when we moved into our new home and we wanted all new appliances. Whirlpool appliances were the brand our builder suggested. We saw this refrigerator and decided to go with it because of the double drawers and duel icemakers and fingerprint resistant. Well this refrigerator looks great until someone touches it then there are fingerprints that are not easy to remove without a lot of rubbing. If we had known this we would have gone with another brand that has real fingerprint resistance on their appliances!!
Originally posted on Whirlpool.com
No, I do not recommend this product
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Great fridege
Breezyann
11/22/2019
Very roomy I like the little drawers for kids snacks the deli drawer is handy for our cold cuts and cheese. Little drawer is great for pop storage. Dual ice is nice for all the family gatherings over the holidays!
Originally posted on Whirlpool.com
Yes, I recommend this product
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Double Ice Maker - YES!!!
Baggerly04
11/19/2019
Being a family that hunts, fishes and entertains thus double ice maker is awesome. We also have a commercial one but this is perfect to keep up for inside the house. Would like the doors to shut easier but the alarm helps when we forget. Lots of space and room for all our food in the fridge/freezer - door shelves hold plenty. Enjoying the independant drawers with temputure settings for drinks/food and keeps my teenager from opening the main fridge too much! We haven't yet been able to enjoy all the features like vacation mode or measured pour yet. Confident this will our favorite fridge ever!
Originally posted on Whirlpool.com
Yes, I recommend this product
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Great features and very user friendly
Chaz62
11/16/2019
We have had this unit for several months and are really enjoying its use. The dual icemakers are great for a party or company. The temperature controlled drawer is very useful for different food groups.
Originally posted on Whirlpool.com
Yes, I recommend this product
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Worst fridge EVER!!!!!
AngelJ
11/8/2019
We bought this fridge less than 13 months ago. After 30 days we noticed the front of the fridge had started to rust on the opposite door that the water dispenser is on. The unit is across the room from the dishwasher and sink so there was no way water was getting on it from there. We contacted whirlpool and they informed us that the exterior was only covered for 30 days and we just missed that deadline. Which meant to me they knew this was an issue. About 3 days after the 1 year warranty ran out (that's right I said 3 days) the fridge starting going crazy. The lights suddenly went out and we couldn't understand why. Then it starting beeping and blinking PF. The water stopped working but the ice worked fine. We contacted them and were told to unplug the fridge for an hour to reset. We did that and the lights did not come back on but it stopped giving us the error code. A few days later suddenly while the whole family is in the living room the water dispenser just started pouring water out. It then worked for a couple of days but we had to leave a towel there because it would suddenly start pouring water out at any given moment. Yesterday again it started with the PF error code. Unplugging it didn't work but it eventually stopped beeping. Well this morning we woke up to a completely dead fridge. No power nothing working. I'm sorry but for $3600 it shouldn't have these issues or stop working after 13 months. This was my first whirlpool appliance and I'm pretty sure it'll be my last.
Originally posted on Whirlpool.com
No, I do not recommend this product
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Great features
DJ8016
11/8/2019
I bought this a couple months ago and have been very pleased with it.
Originally posted on Whirlpool.com
Yes, I recommend this product
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Awesome refrigerator
Amanda Hess
11/7/2019
I love this refrigerator. It has so many features. Love the two drawers.
Originally posted on Whirlpool.com
Yes, I recommend this product
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It works perfectly. Lots of ice.
Margie230
11/7/2019
We bought this a few months ago. Both ice makers make a lot of ice!
We kept our old refrigerator, but the whirlpool has so much room, that we don't need the old fridge. The pull out drawers really do close on their own. Maintains temperature very well.
Originally posted on Whirlpool.com
Yes, I recommend this product
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Great family fridge!
Forphey
11/4/2019
Decided to upgrade the fridge in our home, found this one at Lowe's. Love the dual ice makers and independent drawers. Also the shelving is very well thought out with the ability to change it easily. So happy!
Originally posted on Whirlpool.com
Yes, I recommend this product
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Great features!
Dallas7197
11/1/2019
I bought this about 3 weeks ago and love it already. Love that it has two ice makers and the measured dispense feature is great for recipes.
Originally posted on Whirlpool.com
Yes, I recommend this product
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great refrigerator
goth63
10/29/2019
I got this refrigerator 2 months ago and is great I really like the ice maker in the door and no big bulky ice maker taking a lot room inside the Refrigerator
Originally posted on Whirlpool.com
Yes, I recommend this product
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Installation & Delivery Watch List
Chico73
10/28/2019
Our delivery guys were great from Lowes but the final details and unit design were down-the-road surprises when it came to consistent temperature that can only be checked by a thermometer. Apparently leveling the fridge is very important. The left side top drawer can not be centered up and down like the right side door adjustment. The inside left door has a seal that fits into the top of the compartment that hinges into place when the door is closed. If the fridge is not leveled properly the hinge stays open and cold air leaks out. Use a flashlignt inside the fridge to see if light escapes when you close the doors.
Originally posted on Whirlpool.com
Yes, I recommend this product
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Going on 4th service call this year!!
MikeLM
10/28/2019
Took delivery in November 2018, worked fine for the first year and we have had nothing but trouble since. Replaced the main circuit board about 6 months ago due to a "PO" (power outage) alarm. Next up had to replace the freezer blower motor because it would not get cold enough to produce ice. 3rd call was to replace the refrigerator blower motor because the refrigerator would not go below 50F and now we are setting up another call because we have another PO and not making Ice. Not a believer in extended warranties but if you buy this I would suggest you get one.There should be a lemon law!!
Originally posted on Whirlpool.com
No, I do not recommend this product
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Love the drawers
Ripper 41
10/25/2019
Fantastic find and couldn't be happier with the buy and delivery
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Yes, I recommend this product
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So very convenient
GlemaT
10/22/2019
I bought this @5 weeks ago and I am so glad I did. So roomy and convenient. Thanks Whirlpool..
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Yes, I recommend this product
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Fresh food drawer dual ice maker
Jtardiff
10/21/2019
Bought it 3 weeks ago had issues with ice maker customer service was great
Originally posted on Whirlpool.com
Yes, I recommend this product
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The best refrigerator I've ever owned
Big DW
10/21/2019
The best refrigerator I've ever owned purchase this video just one month ago and already love it
Originally posted on Whirlpool.com
Yes, I recommend this product
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Easy closing drawers
pat62
10/18/2019
Bought a few weeks ago love the features easy closing drawers love.
Originally posted on Whirlpool.com
Yes, I recommend this product
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Awesome frig. So far
Kwalls
10/17/2019
We've had it 3 weeks. Great appliance . Looks great as well.
Originally posted on Whirlpool.com
Yes, I recommend this product
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Great fridge really like all the features
Viking Mike
10/15/2019
So far this has been a great fridge lots of ice with the two ice makers the freezer lce maker did not work when we got it but Whirlpool sent out a repairman and it was working within a week
Originally posted on Whirlpool.com
Yes, I recommend this product
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Easy to use
Howardmh
10/15/2019
Still relatively new as we have only had the fridge for a couple weeks. Everything works as promised. Quiet, crisp and very functional with different drawers for different use.
Originally posted on Whirlpool.com
Yes, I recommend this product
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Awesome with tons of storage!
AaronF
10/15/2019
We purchased this as a replacement for a 2 our 2 year old refrigerator that failed. We were immediately attracted to this model with because of the dual trays. Trying to keep our kids snack organized was a pain, but not any more.
The only negative thus far is I wish the shelves were able to go up ever so slightly higher. Bottles of juice, milk, coffee etc just catch the underside of the shelf. No big deal as if you tip the bottle ever so slightly, problem resolved.
Originally posted on Whirlpool.com
Yes, I recommend this product
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Great Features
St Jim
10/14/2019
Bought about a month ago and have been very pleased. Love the two ice makers and the pull out drawer that can be used as a freezer component or for non frozen items.
Originally posted on Whirlpool.com
Yes, I recommend this product
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Great features
CAttyb
10/13/2019
Love love this refrigerator. The features and quality is excellent
Originally posted on Whirlpool.com
Yes, I recommend this product
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going on week 3
not cool
10/8/2019
had the tech out and replaced a circuit board after 2 weeks. worked well for 4hr. then went back to not cooling. Tech will be back sometime. this will be three weeks down.
Originally posted on Whirlpool.com
No, I do not recommend this product
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Great looking and good space
Dopdee
10/8/2019
I've only had this fridge for a week, so can't speak to the long term quality, but I can say that it has a great layout. The double ice maker is great for our family and the additional drawers are super handy for a family with kids. We are using the extra drawers for the kids snacks, so having soft close on those is amazing. My only issue so far is that the water dispenser is a little slow.
Originally posted on Whirlpool.com
Yes, I recommend this product
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I line the extra features
Petie12
10/7/2019
I really like this unit My only complaints are the loud ice maker and the "glass" on the small bin in front of the sliding drawers won't stay in track
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Yes, I recommend this product
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Very nice fridge!
Patti&Stace
10/2/2019
I love this fridge. There are several features that I really love about it. Two ice makers! Yay, no more buying ice. Downside, we did have to replace the filter within 4 months. It has a fabulous drawer that allows one to use it as a thaw drawer or change it to use for meat or deli or produce. I'm big on thaw pulls, so this was a big plus for our home! The LED lighting. Wow, you can really see everything in this fridge. However, Not looking forward to lights going out. one of our biggest downsides, if you want to call it that, was having to replace our containers for water and tea to something shorter. The shelving is not very tall for adjustments without losing a lot of other space. There is also a very small deli sliding storage area that does not fit much of anything. I've had to get creative to use this area. Overall, though, we've been extremely pleased with the fridge. It's roomy and you can see everything.
Originally posted on Whirlpool.com
Yes, I recommend this product
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Drinks
Bhill4
10/2/2019
Grandkids love the drink drawer. They run right to it & can help themselves. It is just the right height for my 3 & 4 year olds.
Originally posted on Whirlpool.com
No, I do not recommend this product
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My 26cubic Ft new Whirlpool French Door Refrigerat
Antiquealleygirl
10/2/2019
I love my new Refrigerator from Whirlpool which has French Doors and easy close doors & drawers which is such a nice feature. You can just open one side at a time and it's so roomy! The drawers are deep and you can put lunch meats or even defrost meats in there! Great purchase!
Originally posted on Whirlpool.com
Yes, I recommend this product
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Great features
hillier186
10/1/2019
I have had this a week and absolutely love it. plenty of room inside, the lighting is great, so many options to arrange food shelves, Super quiet you cannot tell if it is running. We have been considering a new fridge for the last three years and were hesitent about LG negative reveiws, Saw and read this Whirlpool then found it on sale at Lowes and purchased it. So far loving it!
Originally posted on Whirlpool.com
Yes, I recommend this product
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Great Fridge
Bumper57
9/30/2019
We have been looking at upgrading our refrigerator for about a year. We came across this one and it has everything we wanted! The separate drawers are perfect to stash the kids' drinks and snacks and the dual ice makers are perfect! We definitely recommend this fridge, especially if you have a big family.
Originally posted on Whirlpool.com
Yes, I recommend this product
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Works great and easy with kids
Ssobol
9/27/2019
I have this for about 1 month , happy. It does show smudged on the surfaces but easily cleaned
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Yes, I recommend this product
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Great Appliance So Far
Livingston1
9/27/2019
After years with a high tech Samsung (mistake) and NO Ice, I went back to Whirlpool and plenty of ICE. It has been two weeks and all features are great for a large family of 6. Thank you
Whirlpool for still making a quality product that actually makes plenty of Ice and does what it is suppose to.
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Yes, I recommend this product
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Love it
Ms.claus
9/26/2019
So far we love our new refrigerator, the old saying is true "you get what you pay for". We had a Samsung and started having problems with it after having it for 2 years....no one will work on them because of their reputation
Originally posted on Whirlpool.com
Yes, I recommend this product
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Overall good feature & design
Joekaye
9/26/2019
I'm happy with my purchase. I like the brand whirlpool .
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Yes, I recommend this product
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Beautiful Refrigerator That Floods Your Kitchen
SurferChick
9/25/2019
Purchased at HHGregg with the extended warranty, it leaked from the front in the first year.. The repair company could not find the leak. Fast forward to a flooded kitchen, twice, the extended warranty company sent out a technician that diagnosed the problem as a faulty drain line. I called Whirlpool and was told there were no known issues with this model. I was also told that because I did not have the Whirlpool extended warranty, they could not help me. Way to stand behind your top of the line refrigerator, Whirlpool. The moral of this review: If you intend to buy this model, gaze into your crystal ball and purchase from a company that will not go out of business, ONLY purchase the Whirlpool extended warranty, pray that you do not have the only other leaking model (Besides mine.) delivered to you and practice your surfing skills as you will need them when you enter the kitchen on a night that this refrigerator floods your kitchen. Last but not least, say goodbye to your beautiful custom cabinets, the flood water from the refrigerator will ruin
them. Other than that, the refrigerator is beautiful and spacious.
Originally posted on Whirlpool.com
No, I do not recommend this product
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It is terrible
cchapa
9/25/2019
If you want your food to spoil or be stored at a variable temperature... anywhere between 67-39 degrees this is the fridge for you. I have had service techs come out 5 times and each time they replace parts and to no avail it continues to fluctuate in temperature. The upper ice maker melts and refreezes. However the bottom freezer is great.... the fridge part sucks. DO NOT BUY THIS PRODUCT. I would even suggest to never buy any whirlpool product.
Originally posted on Whirlpool.com
No, I do not recommend this product
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I like the two drawer feature
Semperfi1
9/24/2019
I purchased about a month ago and am very pleased with it
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Yes, I recommend this product
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Beautiful and easy storage
R1colgan72
9/24/2019
Purchased within the last 45 days. The unit is clean looking and provides ample storage. The duel ice maker is outstanding
Originally posted on Whirlpool.com
Yes, I recommend this product
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Great features! Love the drawers!
Rondarob
9/23/2019
We have only had it about a week but we love it. Especially the drawers for drinks!! And of course dual ice makers!
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Yes, I recommend this product
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Love this fridge!
AR1812
9/23/2019
Replaced a side-by-side with this fridge and couldn't be happier. It is a little larger than the old fridge, but that is the only drawback. Pull out drawers are really convenient. Hope it lasts as long as the Whirlpool we replaced (2006).
Originally posted on Whirlpool.com
Yes, I recommend this product
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Excellent!
GySgt of Marines
9/19/2019
Outstanding features and style. Unlimited space. Over delivers.
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Yes, I recommend this product
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